Shipping Option

Option 1.

This is our default shipping option

Parcel Force 24 -Post office Drop off and Parcel Force 24 Delivery back to your address (Monday – Friday)

This is the most cost effective postal option we offer For our customers, this is also ideal for customers who are unable to wait in For Parcel Force to collect from their address.

This service enables a customer to drop off their faulty equipment at their local Post Office, this is a Next working day delivery (Monday- Friday) to our premises and Next working Day (Monday – Friday) back to your address listed on your order.

You must wait for the shipping label we will email you, For you to attach to the box, your faulty item is in.

Then you will need to drop off the item at your local Post Office.

**Note**

The return address cannot be a Post Office address as Parcel Force do not deliver back to a Post Office address, so the return address must be your own address, work address, family member or friends house.

This is ideal for small or single items and multiple items as the total weight can be upto 27kg, so it is ideal for customers with a number of items for repair as they can be packaged within the same box to keep shipping costs down. But also where a quick turnaround is crucial.

To send your item to Console Repairs You will need to box up your faulty item, ensuring its well packaged within the box to keep your item safe during transit. You will also need to print off or write your details and place these inside the box with your faulty item.

We will email you the shipping label, this needs to be printed and stuck on the box of your faulty equipment.

You cannot drop off the item at your Post Office, without the shipping label attached.

You will then need to drop off the box at your local Post Office when convenient for yourself. We will receive it the following working day (if dropped off at your Post Office before 3pm)

1. This is a Next Day service (Monday – Friday) only, within the UK

The collection and delivery are only during the weekdays, not weekends. This ensures the quickest turn around time for your repair

2. Fully trackable online and insured. This service costs

£14.95 for England, Wales and Scotland (excluding Scottish Highlands and Isles £19.99) 

There is an extra £5.00 surcharge for collections / deliveries to the Isle of White

Our web site will give you the exact shipping costs during the order process – depending on your address.

Option 2.

Parcel Force Service (UK Collection – Delivery)__(Next Day Monday – Friday)

This is ideal for small or single items and multiple items as the total weight can be upto 26kg, so it is ideal for customers with a number of items for repair as they can be packaged within the same box to keep shipping costs down. But also where a quick turnaround is crucial.

To send your item to Console Repairs you will need to box up your faulty item, ensuring its well packaged within the box to keep your item safe during transit. You will also need to print off or write your details and place these inside the box with your faulty item.

The Parcel Force collection driver will bring the shipping labels for your item, so an external address on the box is not required.

* * Please do no! send in a carry bag or bin liner as we have received previously as your faulty item will no! be covered by the insurance due lo insufficient packing protection **

1. This is a collection from the address you specify (Monday – Friday – you select the day of collection) which is convenient for you. You select the day from the options given to you during the checkout process.

2. This is a Next Day service (Monday – Friday) only, within the UK

The collection and delivery are only during the weekdays, not weekends. This ensures the quickest turn around time for your repair

3. Fully trackable online and insured. This service costs

£19.99 For England, Wales, and Scotland (excluding Scottish Highlands and Isles £24.99) There is an extra £5.00 surcharge for collections/deliveries to the Isle of White

Our web site will give you the exact shipping costs during the order process – depending on your address.

Option 3

Delivery Only Options

Parcel Force (Delivery Only) UK – You send to us yourself – We deliver back using Parcel Force 24

£9.50 for England, Wales and Scotland (excluding Scottish Highlands and Isles – £14.99)

£14.50 for Isle of Wight Deliveries (due to extra surcharge)

£14.99 for Scottish Highlands and Isles

£26.99 for Northern Ireland (Euro 48 delivery – 48 hour – Mon – Friday delivery)

Options 4 & 5 Details 

Royal Mail (Delivery Only) UK Only- You send to us yourself and We deliver back to you with either 

Return Options ( If you decide to ship your item yourself)

1. Parcel Force 24 (£9.50) This is a next day service (Monday to Friday), if you wanted a Saturday delivery, then this is an extra £15.00.

2. Recorded 1st Class Recorded Delivery  (£5.55)- (if your equipment is a low weight and size), Our website works out if this option is available to you. This is ideal for smaller items.

**Note**

The Maximum Insurance claim you can make on this if the item goes missing is £50.00

3. Special Delivery (£8.95) – This is a next day (before 1pm) Service Mon-Friday (Insured up to £500), (if your equipment is a low weight and size) , our website works out if this is option is available to you. This is ideal for smaller items.