Last Updated: [26-Nov-23]

consolerepairs.uk is committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (www.consolerepairs.uk) and our repair services.

Information We Collect:

  1. Personal Information:
    • When you use our repair services or visit our website, we may collect personal information such as your name, contact details, and address for the purpose of providing our services and communication.
  2. Payment Information:
    • We may collect payment information, including credit card details, to process transactions for the services you request. This information is securely handled and not stored on our servers.
  3. Device Information:
    • To facilitate repairs, we may collect information about your device, including model, serial number, and technical specifications.
  4. Usage Data:
    • We collect information on how you interact with our website and services. This includes IP addresses, browser details, and other statistical data.

How We Use Your Information:

  1. Service Provision:
    • We use your personal and device information to provide the repair services you request, ensuring efficient and effective service delivery.
  2. Communication:
    • We may use your contact details to communicate with you about your repairs, updates, and other relevant information related to our services.
  3. Payment Processing:
    • Your payment information is solely used for processing transactions related to our services. We do not store this information on our servers.
  4. Analytics and Improvement:
    • We use aggregated and anonymized data to analyze website usage patterns, improve our services, and enhance user experience.

Data Security:

  1. Secure Transactions:
    • We employ industry-standard security measures to ensure the confidentiality and integrity of your personal and payment information during transactions.
  2. Protection of Personal Information:
    • Access to your personal information is restricted to authorized personnel only, and we take steps to ensure its protection against unauthorized access or disclosure.

Third-Party Disclosure:

  1. Service Providers:
    • We may share necessary information with third-party service providers solely for the purpose of delivering our repair services.

Your Choices:

  1. Communication Preferences:
    • You can manage your communication preferences by contacting us. We respect your choices regarding promotional communications.

Policy Changes:

  1. Updates:
    • This Privacy Policy may be updated periodically. Any changes will be reflected on this page, and the date of the latest update will be indicated.

By using our website and services, you consent to the practices outlined in this Privacy Policy. If you have any questions or concerns, please contact us at [contact@consolerepairs.uk].

Thank you for choosing consolerepairs.uk for your repair needs.